Frequently Asked Questions
Can I track my order?
Yes. Once your order is dispatched, you'll receive a confirmation email with your tracking details so you can follow your parcel every step of the way.
What is the return policy?
We accept returns within 30 days of delivery, provided the item is unused and in its original packaging. If your order arrives damaged or incorrect, please contact us within 48 hours and we'll make it right straight away.
Are all your fragrances 100% authentic?
We accept returns within 30 days of delivery, provided the item is unused and in its original packaging. If your order arrives damaged or incorrect, please contact us within 48 hours and we'll make it right straight away.
When will I receive my order?
Most orders are dispatched within 1–2 business days and delivered within 3–5 working days. You'll receive a tracking number by email as soon as your order ships.
How much does delivery cost?
Delivery is calculated at checkout
Do you ship internationally?
Yes, currently we ship to UK, North America, Mainland Europe, Australia and UAE.